| The
Miele team summarized their reason for choosing the PocketJet
II, as follows: "Weight, follow-up costs, simple operation and
easy maintenance were the deciding criteria for us. Apart from
changing the thermal paper there is no further cost, because the
replacement of ink cartridges, toner or ribbons, which is typical
with other printers, is not necessary." |
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Mobile
Printer from Pentax Technologies
Wins Acceptance by Miele's Service Personnel
Challenge:
Every Miele
service technician carries a technical service case. The basic
equipment consists of a laptop computer, a mobile scanner and
a mobile printer. The cases are updated about every four years
to bring them up to the latest technical standard. Last year a
project team was set up, consisting of members from several different
departments, with an objective to identify leading edge products
that would provide a new and comprehensive technical solution.
The key criteria was to keep the weight of the case to below 10
kg and to include a robust printer with small dimensions but high
resolution. |
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|
Application:
Pentax PocketJets provide portability and reliability for mobile
service technicians.
|
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Solution:
During the
team's research of the printer market, their attention was immediately
drawn to the PocketJet II by Pentax Technologies. It quickly became
the main contender in the selection process, due to its 25.5 cm
length and a weight of under 500 gr. including the battery pack.
The project team promptly contacted the manufacturer Pentax Technologies
via Axmax, the main importer of Pentax products in Germany, and
its distributor and longtime Miele supplier, CMCS Bielefeld. Miele
submitted an order that included a total of almost 800 IBM laptop
computers and Pentax PocketJet IIs. |
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