René Vets, a technician at Vitens comments: "If you have to repair a water pipe that is situated some 50 meters away from the street, it is very impractical if you have to go back and forth each time to consult the drawings on a computer screen. Therefore, a print out comes in very handy."

Challenge:

"Water technicians have to repair water pipes and do their administrative work in a service vehicle, so, mud, sand and water are an ever-present part of their work environment The service vans are also exposed, in summer as well as in winter, to all possible weather conditions. This presents a real challenge for using a mobile printer, and almost immediately there were technical problems with the ink jets."

- Jos Lenoir

Application: Vitens is responsible for ensuring the primary drinking water necessities of some 4 million people and needs reliable mobile printers in their mobile servicing vans. The simple, user friendly, and compatible Pentax PocketJet is the only mobile printer that gives them clean prints without the ink spots and hassle, even in extreme weather conditions.

Solution:

"At this time, the PocketJet has been installed in 68 vehicles and the response is astonishing. Despite the somewhat higher cost of ownership for a thermal printer, we save money on malfunctions and ink cartridges, and our users are extremely satisfied. We will expand our current workflow arrangement to include the companies in Overijssel and Friesland. Most certainly, I will continue to recommend the Pentax PocketJet to other companies who have a need for mobile printers, as I often hear from them that they are experiencing problems with mobile printing."

- Jos Lenoir

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