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Product Warranty Plan
 

Standard 1 Year Warranty - Pentax warrants Pentax branded printer equipment to be free of defects in materials and workmanship for a period of one year from purchase. Spares are warranted for 90 days from the date of purchase. Consumables are warranted to be free of defects in materials and workmanship only.

Did you purchase a service contract from Pentax?
If Yes: Contact Pentax for service and support or to discuss your warranty.
If No: Please contact the printer reseller you originally purchased your printer from for warranty information, service, and support.

 

For production printer configuration and purchasing questions please contact:
Peter D' Carlo, Laser Printer Product & OEM Sales Program Manager
Phone: 303-728-0288, Toll Free: 1-800-543-6144, then press extension 1288.
Joe Spahn, North American Distribution Sales Manager
Phone: 303-460-1615, Toll Free: 1-800-543-6144, then press extension 1615.
Email: peter.dcarlo@brother.com; joe.spahn@brother.com
Or use our webform, Ask your question now! We'll get back to you ASAP via phone or email during normal business hours.

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