Risk Free Guarantee
All Pentax Mobility Products ordered direct from Pentax Imaging come with a 30-day money back guarantee. Details

Standard 1-Year Warranty FREE
During the first year of ownership, Pentax will repair or replace, at its option, any PocketJet unit or accessory (excluding battery and Pentax Paper*) which malfunctions due to failure of parts or workmanship. Owner must call Pentax for a Return Material Authorization (RMA) number, then send the unit postpaid to Pentax, with proof of purchase. Pentax will fix or replace the malfunctioning unit and return it to the owner postpaid. (See reverse side for more details).
*Battery and Pentax Paper have a 90-day warranty from original purchase.

Note: The standard warranty is effective for 12 months from the original date of purchase. Failure to return warranty information will not diminish you warranty rights.

1-Year Hot-Swap Warranty FREE! (Continental USA Only) You will receive a free 1-year Hot Swap Service Plan if you fill out and return the registration card below within 30-days of purchase or for only $29.95 if you apply more than 30 days after purchase. With this special Hot Swap Upgrade, upon failure of any PocketJet or accessory (excluding battery and Pentax Paper), you simply call Pentax, provide a valid credit card number to insure shipment, and we will, without additional charge, send you a replacement unit via overnight delivery in the U.S. You must return the malfunctioning unit to Pentax in the postpaid shipping container provided. Note, if the malfunctioning unit is not returned within 30 days of receipt of the replacement unit, your credit card will be charged for the replacement unit. 2-Year Hot Swap Extension Only $49.95! (Continental USA Only) For longer-term needs, you can purchase the same Hot Swap Service listed above for an additional term (first year of ownership plus an additional two years) instead of only one year. You must, however, sign up within the first year of ownership.

To Upgrade Your Warranty
See the warranty information that is provided with each product or contact Pentax Service at 303-460-1824 or Toll Free 1-800-877-0155 Ext 1824 M-F 8:00 am - 4:30 pm US MT.

To Get Your Product Repaired
See the warranty information that is provided with each product or contact Pentax Service at 303-799-8000 or Toll Free 1-800-877-0155 M-F 8:00 am - 4:30 pm US MT.Press 0 for Operator, ask for mobility technical support or extension 2013.

Out-of-Warranty Units
For information on repair of any out-of-warranty unit call 303-799-8000 or Toll Free 1-800-877-0155 M-F 8:00 am - 4:30 pm US MT.Press 0 for Operator, ask for mobility technical support or extension 2013.

Pentax Quality Paper Warranty
Pentax Quality Paper for PocketJet printers (thermal paper) is warranted against failures due to defects in materials or workmanship for the first 90 days of ownership. For details contact your local paper reseller, or contact Pentax at 303-799-8000 or Toll Free 1-800-877-0155 M-F 8:00 am - 4:30 pm US MT. Press 0 for Operator, ask for mobility technical support or extension 2013.